Hire The Right Mould Removal Company By Asking These 9 Vital Questions
By: 911 Water Damage Experts
If you have discovered mould in your home – be it in your bathroom, kitchen, basement, or somewhere else – it’s crucial to take action sooner rather than later.
Mould left to its own devices can spread, cause significant damage, and even lead to health complications. The problem is, with so many mould remediation companies out there, it’s not always straightforward to choose the right one for your needs.
Request several quotes, ask them the following questions, and you may just discover one that stands out from the crowd for all the right reasons.
Question 1: What’s Involved In Your Mould Remediation Process?
You know you have mould. You know you want it removed. But how does a mould remediation company do it? Don’t be afraid to ask. They may just assume that you know.
The steps in the mould removal and remediation process can be different for each company.
However, as a general rule, they establish the extent of the mould damage before forming a plan on what to do next.
They may then set up a containment that stops the mould from spreading before using negative pressure to make sure mould-contaminated air doesn’t leak out of the containment.
Once the area affected by mould is contained, they may begin by removing porous items that can’t be cleaned or restored. Most of the time, these are drywall, insulation, and furniture.
Once all affected materials are removed, they will clean and vacuum the area before wiping down surfaces with a cleaning solution. The level of cleaning and intensity of the service can depend on how much mould there is and where it is.
Once the mould removal is complete, the company will likely return to ensure that their removal service was adequate.
Question 2: Do I Need To Pay For Mould Tests?
Many mould removal companies request payment to carry out mould tests. We on the other hand offer free in-house mould inspection.
However, if you are requesting services from a mould company, then you know you have mould. These tests are not always necessary, especially if you already know it exists.
But, in the situation that you are hiring a mould remediation company to identify mould in a property you intend to purchase.
In that case, they can certainly be worth your while.
What’s more, a mould expert may also recommend them if it’s not apparent whether mould has spread beyond the area it is currently obvious.
Question 3: Will You Provide Solutions For The Mould Problem?
Many mould remediation companies will visit your home, clean up the mould, and may replace building materials that are damaged beyond repair.
However, not all companies will go beyond those initial services to find out what’s causing the mould in the first place.
The best mould remediation company is one that offers an all-inclusive service.
This can involve cleaning up the mould, replacing affected building materials, and identifying the cause of the mould.
The exact cause might be something as simple as not enough ventilation in your home or something a little trickier to determine, like a leaking pipe or faulty appliance.
Question 4: Will You Provide A Written Plan Of Attack And Pricing?
You may know you have mould and need someone to remove it, but what happens in that process may not be so clear. You may also not know what the costs of having your mould problem taken care of are.
Reputable mould removal companies will outline exactly what it is they will be doing to solve your problem.
They may also provide a price for each service or an overall cost of all of those services combined.
Question 5: Do You Have Insurances And Qualifications?
Mould can be hazardous, which is why it’s not something you want to have in your home for too long.
Although, you also don’t want a company that doesn’t know what they are doing, doesn’t know how to keep you safe, and doesn’t know how to keep themselves safe.
You can significantly narrow down your company options by identifying those with qualifications and insurance to carry out the necessary work.
Such companies can also offer much-needed peace of mind that they will carry out mould removal and remediation to a high standard.
Question 6: Will All My Rooms Need To Be Looked At For Mould?
Typically, mould removal companies look at the affected room first to get a sense of what they are dealing with.
They may then check out the adjoining room or rooms to determine whether they, too, are affected.
If they suspect that mould is spreading to other rooms of your home – above and beyond the ones you have identified – this is when they may talk to you about mould tests.
Question 7: What Mould Equipment Do You Use?
To know how effectively a mould removal company will look after your home, it’s a good idea to get a gauge of the equipment they are using.
Air movers, air scrubbers, and dehumidifiers are all standard tools of the trade.
This equipment not only focuses on drying out rooms in your home but also on the air that could contain harmful mould spores that are damaging to your health.
Question 8: Do You Offer A Guarantee Or Warranty?
No homeowner wants to feel like they are shelling out their hard-earned money for a job they are not satisfied with.
If the mould returns after mould remediation, you want to feel like the company will rectify the problem.
Look for a quality mould remediation company that offers support post-mould removal to ensure you are happy with the quality of their workmanship.
Question 9: Do You Have Good Reviews?
In a digital world where online reviews count for a lot, it’s only natural to want to make sure the company you are hiring has had good feedback from past clients.
If they are not available on their website, you can search for the company online to see if anyone has mentioned them elsewhere.
You may be able to spot Google reviews and social media reviews – both good and bad. These can generally shine a spotlight on the level of service you can expect from your chosen mould removal company.
If you have any questions about mould removal feel free to contact us at 1-833-WE-DRY-IT any time all the time 24/7/365 or chat with us in near real-time on our Facebook fan page.
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