Why Choose 911 Water Damage Experts Durham?

You can rely on us to get the job done right. With over 25-years of experience and strategic locations available 24/7/365, you can call on us anytime in case of an emergency. Our mould remediation team respond fast and provide a safe working environment during your mould remediation process. Better yet, before we leave we share maintenance tips with you to help you avoid future issues with mould.

Durham Mould Removal Process

– Contact a Mould Removal Company: Call 911 Water Damage Experts, we’re open 24 hours a day, 7 days a week, 365 days a year. We’ll be on-site within 45 minutes for all your mould removal and water damage emergencies, we’re there when you need us. We are a professional team of certified mould removal and water damage experts who save and restore your home or business from water damage. We minimize the destruction and prevent secondary mould infestation from occurring!

– Mould Inspection: We will dispatch a project manager and a professional expert water damage team to your home for your emergency. Your mould removal project manager will perform a thorough inspection in your home or business. During the inspection, we identify the source of the leak and an action plan is created. You will get a detailed examination of the type of water damage and the extent of the damage. For emergencies like floods, we skip the water damage inspection and swiftly move into a water damage extraction process.

– Water Extraction And Mould Removal: We use cutting-edge water pumps and vacuums to remove the water from your home or business. During this part of our process, all furniture and affected items are separated in order to prevent any additional damage. We use moisture detectors, hygrometers, and infrared cameras to determine the extent of the damage and measure moisture in hard-to-get areas.

– Water Drying: We’ll roll in state-of-the-art dehumidifiers and air movers to start off the drying process. It’ll remove any excess moisture in your home or business. This step is crucial in the mould prevention process.

– Restoration: Here at 911 Water Damage Experts, we take pride in being high-quality restoration craftsmen and restoration experts. We will clean and restore any item that may have been contaminated by water damage. This includes furniture, carpets, and clothing to just to name a few examples, that need to be restored back to pre-disaster conditions.

Mould Remediation Tips

What to DO 

Water damage from weather and fire can expose your home to excess moisture, leaving it vulnerable to mould and mildew.

Mould can become a serious hazard within 48 hours. If left unattended, it will end up destroying your property and cause a myriad of health issues.

It's important you call for professional mould services immediately after spotting water damage. If you smell a musky odour, chances are you already have mould infesting your spaces and require a prompt solution to prevent suffering respiratory issues.

Here’s what you can do before your mould remediation company arrives:

- Stay away from the mould-infested areas;
- Turn off the heating and ventilation system to prevent spreading the mould;
- Lock doors and windows in affected rooms to prevent anyone from disturbing the mould.

What NOT to Do

Knowing what not to do during an emergency mould problem is just as important as knowing what to do:

- Don’t touch, clean or disturb the mould in any way;
- Don’t blow air or vacuum surfaces suspected to have mould;
- If the suspected area is wet, don’t dry without professional help;
- Resist DIYs, such as spraying bleach or other suggested disinfectants on the affected areas.